Reducing No Show rate in a tertiary care Hospitals Research Paper

Reducing No prove regularize in a tertiary c are Hospitals - Research Paper ExampleThe research was undertaken by the use of a telephone interview, and found the reasons for no- says among patients in different hospitals namely specialized women and childrens hospitals and the chief(prenominal) hospitalsThe purpose of this research work is to come up with ways of reducing the rates at which patients bring out to show up at hospitals for booked appointments with physicians. This paper shall look into the reasons why no-show rates are high. In addition to that, this paper shall investigate the methods of managing and reducing the no-show figures, so that the rate at which patients go to show up for appointments can be kept low. This will be done with the aim of better the quality of medical services provided and increasing the satisfaction of patients.The method preferred for the research work is the sixer Sigma method. This method seeks to achieve an improvement in process outpu t quality by pinpointing and getting unblock of the factors that cause defects. In addition to that, the Six Sigma helps minimize viability in the processes of business. The no-show rate was calculated use the following formulaThe statistics collected over the month of December 2012 indicated that the average percentage of outpatients who did not show up for consultation in hospitals was at 31%. When segmented, the rate of no-shows stood at 19.58% in the women- specialized hospital, 35.71% for the replenishment hospital, 30.7 % for the children-specialized hospital and 37.15 for the outpatients at the of import hospital.The rates of no-shows in hospitals are very high, especially in the main and rehabilitation hospitals. The effects of no-shows on a hospital will continue to be felt for as long as there are no measures put in place to curb the rate at which patients fail to present themselves at the hospitals for their pre-booked appointments (Johnson, Mold &